Job Summary
The Medical Undergraduate Team have an exciting opportunity within South Tyneside and Sunderland Foundation Trust to appoint a Clinical Support Worker. The Clinical Support worker will work alongside Teaching Fellows and Clinical Educators to facilitate the delivery of the University of Sunderland Medical School Curriculum.
We are available to meet prospective candidates and give them the opportunity to visit the hospital and meet colleagues with whom they will be working. We find this helps candidates to gain a greater understanding of the department and the post and to find out if they would be happy joining our team.
Prospective Applicants May Contact:
Ashley Powell
Clinical Nurse Lecturer(University of Sunderland)
Tel: (0191) 5656256 Ext 42423
Main duties of the job
The main duties of the role include maintaining equipment, ordering supplies and preparing the environment for teaching sessions. The post holder will also offer care and assistance to patients when they are on site to support student assessments and teaching and will complete administrative tasks such as room bookings, note taking and sending letters to patients.
Medical Education is a dynamic and fast paced environment, and the post holder will be expected to work to tight timeframes, organise their own workload and be able to prioritise tasks. Candidates must have excellent communication skills, both written and verbal and be flexible and committed to team working.
The post is full time over a 5-day week with the potential for flexible working arrangements. The job will be based at the Sunderland site but the post holder will be expected to travel to South Tyneside District Hospital, when the job requires.
Candidates must be able to demonstrate that their level of skill and experience reflect the requirements in the job description and person specification.
About Us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Details
Date posted
30 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year £24,937 - £26,598 (24/25 Pay Award Pending)
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
C9155-CRNM-0625-51
Job locations
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
Job Description
Job responsibilities
Please refer to the attached job description for full duties of the role
* To provide support and assistance to the Medical Education Teaching Faculty to deliver a high quality service.
* To offer care and assistance to all patients, relatives and significant others during their attendance for educational purposes. This care will include a meet & greet, refreshments and physical assistance during the examination process (for patients) i.e. undressing, transferring onto the bed.
* To complete some basic administrative tasks and be able to use MS Office (eg word and excel).
Job description
Job responsibilities
Please refer to the attached job description for full duties of the role
* To provide support and assistance to the Medical Education Teaching Faculty to deliver a high quality service.
* To offer care and assistance to all patients, relatives and significant others during their attendance for educational purposes. This care will include a meet & greet, refreshments and physical assistance during the examination process (for patients) i.e. undressing, transferring onto the bed.
* To complete some basic administrative tasks and be able to use MS Office (eg word and excel).
Person Specification
Experience
Essential
* Experience within a health care setting including some patient contact
Personal Qualities
Essential
* Able to work on own initiative
* Able to work under pressure and remain calm and focused
* Aware of own limitations
* Able to understand instructions and carry out duties in accordance with them
* Friendly and approachable
* Professional attitude
* Able to work flexible hours according to service need
Skills and Knowledge
Essential
* Good interpersonal and team working skills
* Effective time management & organisational skills
* Accurate note/ record keeping
* Ability to prioritise tasks
* Ability to communicate information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
* Experience of Microsoft packages such as word/ excel.
* Ability to use e-mail system and document clearly using plain English
* Ability to work to timescales
* Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
* Basic skills of empathy and reassurance
* Willing to undertake further training related to role
Qualifications
Essential
* Educated to GCSE (Level A-D)
* NVQ Level 2 or equivalent
Desirable
* Be willing to undertake further training related to role
* Basic understanding of health and safety requirements in a patient environment
Person Specification
Essential
* Educated to GCSE (Level A-D)
* NVQ Level 2 or equivalent
Desirable
* Be willing to undertake further training related to role
* Basic understanding of health and safety requirements in a patient environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
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