Company Overview: Malhotra Group PLC are currently recruiting for a Fees / Credit Controller to work within the fast paced Finance Department at Head Office. The role is a permanent full-time position based in our modern Head Office in Grey Street, Newcastle with easy access to shops, restaurants and public transport. This is a great opportunity to join Malhotra Group, a stand out operator in the care and leisure sectors. About the Role and Key Responsibilities: Reporting to the Fees Manager, you will be a member of the Fees Credit Control team which has responsibility for the collection of debt and administration of fees for our care home portfolio. The role mainly entails dealing with care home resident admission, discharge and change of circumstances forms and logging and sending out resident contracts, together with processing sales invoices and receipts for all care home residents. Additionally, maintaining good customer relationships with the care homes, residents families and local authority funders is also important. You will have a positive attitude and desire to learn, as well as strong communication and customer service skills. Also, you should be able to follow instructions, processes and procedures, work with accuracy and have good organisational skills with the ability to prioritise your tasks. You will be numerate and have good teamworking and problem solving skills, besides proficient IT skills along with a basic working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new IT systems. Full training will be provided in all of the above duties. Requirements & Qualifications No formal academic requirements but demonstrable experience in credit control function Schedule 8 hours per day (including hour lunch break) Monday Friday Benefits Employee Assistance Programme provided by Health Assured 25% Discount in our Leisure Venues 25 Days holiday plus bank holidays Pension Scheme ADZN1_UKTJ