St Albans - England - United Kingdom of Great Britain and Northern Ireland About The Role As a CBRE Quality and Compliance Coordinator, you will identify cross-segment business opportunities to improve performance and client service. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You’ll Do Assist with the creation, revision, and routine enforcement of all aspects of the department. Provide administrative help with the set-up and execution of training classes. This includes recording enrollment records, class schedules, obtaining employee transcripts, etc. Create periodic training metric reports for internal leaders and client representatives per the service level agreement. Maintain employee files and third-party service providers. Help with the self-inspection process when required by the client. This includes inspection planning, facilitating, reporting, escalations to management, and audit closing reports. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Influence quality of service. Deliver own output by following defined procedures and processes under close supervision and guidance. What You’ll Need: Up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Service line: GWS Segment