Overview
Christmas Customer Assistant - Fashion, Home & Beauty - Swansea
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
Saturday shift: 14:00 - 18:00. Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Work Pattern
* Week 1
o Sunday: 11:00 - 15:00
o Wednesday: 12:00 - 16:00
o Friday: 12:00 - 16:00
* Week 2
o Wednesday: 12:00 - 16:00
o Friday: 12:00 - 16:00
o Saturday: 14:00 - 18:00
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
Marks & Spencer is committed to Inclusion, Diversity and Equal Opportunities. We’re open to flexible working and provide reasonable adjustments in recruitment. If you need adjustments to any part of the recruitment process, share your requirements with us when applying.
#Christmas
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Retail
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