DVLA Enforcement Officer Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA. What does a DVLA Enforcement Officer Do? Liaises with members of the public and give advice regarding clamping and fines. Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle. Work alongside other agencies when required including Police DVLA and VOSA. Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available. Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager. Completes daily reports regarding activities What do you need to be a DVLA Enforcement Officer? Full UK Driving Licence Excellent Communication Skills Self Motivated Customer Focused Ability to work shifts Ability to work on own initiative Previous experience in a similar role would be ideal but not essential Ability to work shifts: Monday - Friday 8.30-5.30 & every other Saturday 9-12 What’s in it for you? Competitive rates of pay Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing Excellent Reward & Recognition Scheme Enhanced Maternity & Paternity package [subject to eligibility criteria] First Class Training & Development Opportunities Pension Scheme Full Uniform provided Competitve days’ holiday including bank holiday Regular overtime [optional] Flexible Shift Patterns Sound like you? Apply online today! About Us Marston Holdings (including our NSL brand) delivers leading technology-enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area. All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all. INDHP