.Inside Sales Account Manager page is loaded## Inside Sales Account Managerlocations: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R111956**Inside Sales Account Manager****Hybrid role with 2 to 3 days a week in the office (Cardiff).****About the Business**LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,**About our Team****About the Role**The role involves ensuring customer success and supporting growth beyond planned targets within the assigned territory. Key responsibilities include retaining and renewing existing business, developing relationships, identifying training needs, and spotting up-sell and cross-sell opportunities to refer to the regional sales representative. Additionally, the position focuses on optimising clients' utilisation of our products and services.**Responsibilities*** Delivering exceptional relationship management and client support* Retaining and nurturing the assigned book of business and identify growth opportunities* Meeting assigned targets for sales renewals* Creating and maintain accurate records of training provided to clients* Identifying client training requirements* Ensuring that decision makers receive quarterly touchpoints* Updating all opportunities in CRM on a weekly basis and pipeline growth to support growth objectives.* Ensuring that end users are effectively on boarded within 3 months of subscription**Requirements*** Have excellent communication and interpersonal skills to effectively engage with customers* Be proactive and empathetic in addressing customer concerns and resolving issues* Possess excellent analytical and problem-solving abilities to identify trends and opportunities* Be adaptable and able to collaborate effectively with cross-functional teams* Be results-driven with a focus on delivering exceptional customer satisfaction and driving revenue growth* Be detail-oriented and capable of managing multiple tasks and priorities effectively* Be proficient in using customer relationship management (CRM) software and other relevant tools**Working for you :**We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:* Generous holiday allowance with the option to buy additional days* Health screening, eye care vouchers and private medical benefits* Wellbeing programs* Life assurance* Access to a competitive contributory pension scheme* Save As You Earn share option scheme* Travel Season ticket loan* Electric Vehicle Scheme* Optional Dental Insurance* Maternity, paternity and shared parental leave* Employee Assistance Programme* Access to emergency care for both the elderly and children* RECARES days, giving you time to support the charities and causes that matter to you* Access to employee resource groups with dedicated time to volunteer* Access to extensive learning and development resources* Access to employee discounts scheme via Perks at WorkLearn more about the LexisNexis Risk team and how we work .**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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