Managing Director – Residential & Supported Living Services
Location: North London (Barnet, Enfield, Finchley, Southgate)
Salary: £65,000 – £70,000 per annum (DOE)
Type: Full-Time, Permanent
Working Pattern: Monday–Friday, 9am–5pm + On-Call Duties
Start Date: Flexible for the right candidate
Sponsorship Available
Confidential appointment – reporting to Group Leadership
About the Role
We are looking for a dynamic and experienced Managing Director to lead and evolve a small but ambitious group of adult social care services in North London. This includes two CQC-rated Good residential homes and three supported living services for adults with learning disabilities and complex needs.
This is a high-impact leadership role with full operational responsibility and the opportunity to shape service delivery, performance, and culture. The successful candidate will work closely with site managers and senior stakeholders, balancing strategic vision with hands-on support.
Key Responsibilities
* Provide operational and strategic leadership across 5 care settings
* Directly line-manage two Home Managers and one Deputy Manager (Supported Living)
* Drive occupancy and improve average fee rates (£800–900 residential / £600–700 supported)
* Maintain excellent regulatory compliance and CQC ratings
* Embed strong quality assurance frameworks and documentation systems
* Develop multi-disciplinary working within budget
* Implement performance scorecards and foster a high-performance culture
* Lead ongoing cultural transformation and staff engagement initiatives
* Act as a champion for compliance, safety, and service-user outcomes
* Liaise with Local Authorities, ensure effective reporting on goals and outcomes
What We’re Looking For
* Proven experience managing multiple adult social care services
* Strong track record with CQC inspections and compliance
* Excellent leadership and people management skills
* Experience in turnaround, service improvement, or scaling supported living
* Confident in managing budgets, occupancy strategy, and fee negotiations
* A proactive, organised, and people-focused leader
* Strong digital literacy – familiar with care planning and rota tools (Log My Care, MaxTime preferred)
* Holds a valid driving licence and access to a car
What We Offer
* Competitive salary of £65–70k
* Pension (standard contribution)
* Potential access to private healthcare
* Sponsorship for the right candidate
* High degree of autonomy and opportunity to influence group direction
* Support from an experienced and collaborative central team (HR, Finance, Clinical Support)
Success in This Role Looks Like
After 6 months:
* Stabilised team culture and leadership across services
* Improved occupancy in supported living
* Embedded documentation and QA processes
After 12 months:
* Strong performance against occupancy, fee, and compliance KPIs
* Consistent positive feedback from Local Authorities and regulators
* Recognition as a values-led leader with a visible impact on service quality
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