Part-Time Warranty Administrator – FordStore Leicester
Job Type: Part-Time, Permanent
Hours: Flexible (to be agreed)
Salary: Competitive (dependent on experience)
About the Role
We are seeking an organised and detail-oriented Warranty Administrator to join our busy FordStore dealership in Leicester on a part-time basis.
This is a fantastic opportunity for someone with strong administrative skills and experience in the automotive sector to support our aftersales team in ensuring all warranty claims are processed accurately and efficiently.
Key Responsibilities
* Accurately process manufacturer warranty claims in line with Ford guidelines
* Review job cards and ensure claims meet compliance standards
* Liaise with workshop, service advisors, and management
* Monitor and resolve outstanding or rejected claims
* Maintain accurate records and documentation
* Support audits and ensure adherence to manufacturer and dealership policies
* Identify ways to improve warranty processes and efficiency
About You
We are looking for someone who is:
* Experienced in warranty administration within an automotive dealership (preferred)
* Highly organised with excellent attention to detail
* Confident working with internal systems and databases
* A strong communicator with the ability to work cross-functionally
* Able to manage workload independently in a fast-paced environment
What We Offer
We value our team and provide a supportive and rewarding working environment, including:
* Competitive salary (pro-rata)
* Flexible working hours to support work-life balance
* Company pension scheme
* Holiday allowance (pro-rata) + bank holidays
* Employee discounts on vehicles, servicing, and parts
* Ongoing training and development opportunities
* Employee Assistance Programme (EAP)
* Inclusive, team-focused workplace culture
Diversity, Equity & Inclusion
We are committed to creating a workplace where everyone feels valued, respected, and able to thrive.
We actively encourage applications from individuals of all backgrounds, including those currently underrepresented in the automotive industry. Our recruitment process is fair and inclusive, and we are happy to make reasonable adjustments to support candidates through every stage.
Why Join Our FordStore Leicester Team?
* Be part of a well-established and reputable Ford dealership
* Join a supportive aftersales team passionate about delivering excellent service
* Contribute to a business that values quality, integrity, and continuous improvement
Apply Today
If you are looking for a part-time automotive administration role in Leicester with a respected Ford dealership, we would love to hear from you.
Submit your application today via Indeed or send your CV directly to mark.pallett@sandicliffe.co.uk
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