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Client relations officer

Chesterfield
Robert Half
Posted: 20h ago
Offer description

Robert Half is partnering with a regulated investment management organisation in search for a Institutional Client Relations Officer to join the commercial team. This role is based in central London.


*****Institutional Client Relations Officer*****


Central London | Hybrid Working


An exciting opportunity has arisen for a Institutional Client Relations Officer to join a growing and evolving investment organisation during a significant period of transformation.


Reporting to the Chief Commercial Officer, this role sits within the Commercial team and plays a key part in managing and strengthening relationships with public sector funds and institutional partners.


The Role:

This is a hands-on, fast-paced role combining client engagement, reporting, project coordination, and operational support. You will:


* Act as a key point of contact for institutional clients and stakeholders
* Prepare high-quality briefings, reports, research and committee papers
* Support asset transitions and commercial projects
* Coordinate meeting materials and stakeholder communications
* Maintain and develop CRM systems (Salesforce) and client reporting tools
* Produce management information and quarterly investment reporting
* Support regulatory processes and client categorisation requirements
* Contribute to improving scalable service models and operational efficiency
* You will work cross-functionally with Investment, Operations, Compliance and Responsible Investment teams, as well as external suppliers.


Requirements:

* Strong organisational skills with exceptional attention to detail
* Confident communicator with client-facing experience
* Analytical with strong report-writing and data skills
* Proactive, adaptable and comfortable managing competing priorities
* Technically proficient (Excel, PowerPoint, CRM systems such as Salesforce)
* Experience working with pension schemes, public sector clients or investment environments is advantageous


Why Apply?

This is a fantastic opportunity to join a developing team during a period of change and growth, offering real scope to contribute, learn and build a long-term career within institutional investment and client relations.

The organisation offers hybrid working (minimum 50% office-based), strong development support including study sponsorship, generous annual leave, pension provision and a comprehensive benefits package.


*****For a confidential discussion, please get in touch.

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