The Role: Service Operations Manager
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Sector: FM / Engineering
Location: Northamptonshire
Salary: £45,000 - £55,000
This is an exciting time to join a business who provide gas and electrical engineering, maintenance and installation services to both private and commercial clients. They are about to embark on a strategic growth phase and to support on that we are looking for a driven and professional Service Operations Manager to join them.
Are you a motivated, solution-orientated Service Operations Manager, keen to take your next step within management? Perhaps you are currently a senior team leader of an engineering or a facilities team.
If so, this Service Operations Manager role could be perfect for you!
Whilst much of their worked is carried out by the in-house team, they are also looking to grow their network of subcontractors, and this role will be integral to that. We are looking for someone to build and manage relationships and ensure that high standards are maintained. You will work alongside the existing management team to stimulate growth and performance for the business.
What you will do:
Your experience managing or leading a team within installations, service, maintenance or facilities management will ensure you are able to:
Take ownership of the onboarding, mentoring, and development of contractor teams
Communicate clearly and effectively, ensuring high standards of delivery
Have the capability to work collaboratively with administrative and support teams on workload and engineer diary planning
Ensure adherence to company H&S policies and performance to target
Happy and willing to get involved with the day-to-day engineering tasks such as attending customer sites where required to support the resolution of complex challenges
Conduct and support the completion of safety and quality audits, with a focus on Gold Standards
Have a customer-centric attitude
Please send you CV to to be considered.
This is a genuine opportunity to join a business as it moves at pace to grow and scale-up. There will be the opportunity to enjoy incentives and be rewarded as the company succeeds in mission for long-term success.
You must be able to live and work without restriction in the UK.
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