Call Centre Manager Weston Super Mare - office based role ASAP The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Social housing maintenance contractor, who are looking for a Call Centre Manager based in Weston-Super-Mare. This is an o ffice based role. Day to Day: Management of 20 scheduling coordinators Day to day management of KPIs around the delivery of social housing maintenance contracts Management of the admin process - invoicing, reporting, valuations, uploading documentation Working alongside Managers who manage trades out in the field and being an office point of contact. Requirements (Skills & Qualifications) Must have social housing or FM experience Some repairs and maintenance experience Experience of working to Service Level Agreements would be beneficial People management experience is essential Excellent organisational skills &...