Job summary
We are seeking an experienced and forwardthinking professional to design, develop, and launch a new Private Service within our healthcare organisation. This role is ideal for someone who understands both the strategic and operational requirements of private healthcare delivery and can lead the creation of a highquality, patientcentred service from concept to implementation.
Main duties of the job
Service Design and Strategy
Operational Development
Implementation and Launch
Stakeholder Engagement
About us
Whaddon Healthcare is an innovative, well established CQC rated Outstanding GP Practice which also provides a range of specialist Community Services including Cardiology, Respiratory, Gynaecology and BLMK Long Covid Service.
We work over two purpose-built sites in Bletchley with a list size of 22,000 and growing.
You will be working with a large and friendly team.
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
£50,000 to £60,000 a year
Contract
Fixed term
Duration
1 years
Working pattern
Part-time
Reference number
A
Job locations
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
Water Eaton Health Centre
Fern Grove
Bletchley
Milton Keynes
MK2 3HN
Job description
Job responsibilities
Key Responsibilities
Service Design & Strategy
Develop a comprehensive vision and operational model for the new Private Service.
Conduct market analysis to identify patient needs, service gaps, and competitive positioning.
Define service scope, pricing structures, patient pathways, and quality standards.
Ensure alignment with regulatory requirements, clinical governance frameworks, and organisational objectives.
Operational Development
Create and document endtoend processes, workflows, and policies for the service.
Work with clinical and administrative teams to establish efficient booking, triage, and care delivery systems.
Identify required resources, including staffing, equipment, and digital tools.
Develop performance metrics and reporting mechanisms to monitor service quality and financial performance.
Implementation & Launch
Lead the phased rollout of the Private Service, ensuring readiness across all operational areas.
Coordinate training and onboarding for staff involved in delivering the service.
Collaborate with internal teams on branding, communications, and patient information materials.
Oversee early service delivery, troubleshoot issues, and refine processes based on feedback.
Stakeholder Engagement
Work closely with senior leadership, clinicians, and administrative teams to ensure cohesive development.
Build relationships with external partners, suppliers, and regulatory bodies as needed.
Provide regular updates, reports, and recommendations to the leadership team.
Job description
Job responsibilities
Key Responsibilities
Service Design & Strategy
Develop a comprehensive vision and operational model for the new Private Service.
Conduct market analysis to identify patient needs, service gaps, and competitive positioning.
Define service scope, pricing structures, patient pathways, and quality standards.
Ensure alignment with regulatory requirements, clinical governance frameworks, and organisational objectives.
Operational Development
Create and document endtoend processes, workflows, and policies for the service.
Work with clinical and administrative teams to establish efficient booking, triage, and care delivery systems.
Identify required resources, including staffing, equipment, and digital tools.
Develop performance metrics and reporting mechanisms to monitor service quality and financial performance.
Implementation & Launch
Lead the phased rollout of the Private Service, ensuring readiness across all operational areas.
Coordinate training and onboarding for staff involved in delivering the service.
Collaborate with internal teams on branding, communications, and patient information materials.
Oversee early service delivery, troubleshoot issues, and refine processes based on feedback.
Stakeholder Engagement
Work closely with senior leadership, clinicians, and administrative teams to ensure cohesive development.
Build relationships with external partners, suppliers, and regulatory bodies as needed.
Provide regular updates, reports, and recommendations to the leadership team.
Person Specification
Skills
Essential
* the ability to deliver complex initiatives on time.
* Ability to translate strategic goals into practical, operational processes.
* Strong communication, leadership, and stakeholder management abilities.
* Analytical mindset with experience using data to inform decisions.
* Comfortable working independently and taking ownership of a new service from inception to launch.
Desirable
* Knowledge of clinical databases including Systm1
* Hold a UK Driving License
Personal Qualities
Essential
* Strategic thinker with a hands on, solutions focused approach.
* Highly organised, proactive, and adaptable.
* Committed to delivering exceptional patient experience.
* Collaborative and confident working across multidisciplinary teams.
Experience
Essential
* Proven experience in developing or managing private healthcare services or similar services based healthcare operations.
* Strong understanding of healthcare regulations, patient pathways, and clinical governance.
Person Specification
Skills
Essential
* the ability to deliver complex initiatives on time.
* Ability to translate strategic goals into practical, operational processes.
* Strong communication, leadership, and stakeholder management abilities.
* Analytical mindset with experience using data to inform decisions.
* Comfortable working independently and taking ownership of a new service from inception to launch.
Desirable
* Knowledge of clinical databases including Systm1
* Hold a UK Driving License
Personal Qualities
Essential
* Strategic thinker with a hands on, solutions focused approach.
* Highly organised, proactive, and adaptable.
* Committed to delivering exceptional patient experience.
* Collaborative and confident working across multidisciplinary teams.
Experience
Essential
* Proven experience in developing or managing private healthcare services or similar services based healthcare operations.
* Strong understanding of healthcare regulations, patient pathways, and clinical governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Whaddon Healthcare
Address
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
Employer's website
(Opens in a new tab)
Employer details
Employer name
Whaddon Healthcare
Address
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
Employer's website
(Opens in a new tab)