Overview
Join to apply for the Product Consultant role at Radar Healthcare.
Radar Healthcare is dedicated to improving patient safety by combining healthcare expertise with intuitive software. Our platform is developed with industry partners to help organisations meet regulatory standards and deliver high-quality care. We are on a mission to become a world-leading health-tech pioneer and we invite you to join a values-led, open, supportive and inclusive culture.
What you’ll be doing
* System Design and Configuration: Design and configure our healthcare technology solutions to meet client requirements and industry best practices. Collaborate with clients to understand their workflows and ensure optimal system setup. Create and maintain detailed configuration documentation.
* Consultancy Services: Provide expert consultancy to clients on system implementation and optimisation. Conduct workshops and training sessions; offer ongoing support and advice to maximise benefits.
* Pre-Sales Support: Assist the sales team with technical expertise during the pre-sales process. Prepare and deliver product demonstrations and presentations; participate in RFP/RFI responses and solution design discussions.
* Project Management Support: Collaborate with the project management team to support successful delivery; participate in planning, kick-off meetings, and status updates; help identify and mitigate risks and issues.
* Partnerships Team Collaboration: Support life-cycle consultancy and optimisation for customers; work with the product team to integrate our solutions with partner products and services; provide technical guidance for customer initiatives.
* Continuous Improvement: Stay current with industry trends and identify opportunities for product enhancements and process improvements; contribute to new features and functionalities.
What you’ll bring
* Minimum of 3-5 years’ experience in a product specialist or similar role within the healthcare technology sector.
* Strong knowledge of NHS systems, health and social care operations, and international healthcare markets.
* Excellent problem-solving and analytical skills; proficiency in system configuration and design.
* Strong presentation and communication skills; ability to work collaboratively with cross-functional teams; customer-focused mindset with a commitment to delivering high-quality service.
* Strong organizational and time management skills; proficiency in relevant software and tools for system configuration and project management.
* Ability to translate client requirements into effective system designs; willingness to travel as required to client sites and industry events.
Our People, Culture and Benefits
We celebrate diverse, talented people and maintain an environment where collaboration and development are encouraged. Our Leeds office offers a friendly, supportive culture with a flexible approach to work.
* Salary: competitive, up to £35,000-£45,000 per year depending on experience
* Values-led culture with focus on growth and development
* Learning & development budget of £1,000 per year
* Flexible working with core hours and optional in-office presence
* Holiday 25 days (+ bank holidays), with service-based increases and the option to buy more
* Benefits including mental healthcare support, private medical insurance, life cover, pension, and more, plus access to flexible benefits
* Working environment dog-friendly office; regular socials and team activities
Accessibility
If you require any special considerations or adjustments to our application and interviewing process, please let us know. We are committed to inclusive and accessible recruitment for all.
Connect with us on our careers site to learn more about our mission, values and culture, and to check other opportunities.
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