Human Resources Coordinator
About the Hotel
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal.
With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite—a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
The Opportunity
We are seeking a meticulous and dedicated Human Resources Coordinator to join our opening team at The St. Regis London. This role offers the rare opportunity to support the launch of one of London’s most anticipated luxury hotels and contribute to shaping an elevated associate experience from day one.
As Human Resources Coordinator, you will provide essential administrative and organisational support to the Human Resources team, ensuring smooth daily operations and supporting our commitment to exceptional associate engagement. Your work will help uphold the culture, standards, and values that define the St. Regis brand.
Key Responsibilities
1. Act as the first point of contact for HR enquiries, offering professional, courteous, and informed support to hosts, leaders, and applicants.
2. Maintain organised, accurate, and compliant HR filing systems, ensuring confidentiality and care when handling sensitive information.
3. Prepare and distribute clear, well‑presented correspondence and internal communications using Microsoft Office and other applications.
4. Manage HR office supplies, including ordering, tracking, and maintaining a tidy and efficient workspace.
5. Create and maintain personnel files for new hires, ensuring all onboarding and right‑to‑work documentation is complete, compliant, and well‑organised.
6. Contribute to smooth onboarding and offboarding processes, helping to deliver a positive and professional host experience.
7. Update and maintain HR systems with accurate and timely host information.
8. Support the planning and delivery of host engagement and wellbeing initiatives.
9. Promptly raise any employee relations concerns with HR leadership, using discretion and sound judgement.
10. Provide reliable administrative support across HR operations and assist with additional tasks as requested by HR leadership.
What We’re Looking For
We are seeking a highly organised and service‑driven professional who thrives in a luxury hospitality environment. You should have:
11. Previous experience in a similar role, ideally within the luxury hospitality industry.
12. Exceptional attention to detail and strong organisational skills.
13. A warm, professional communication style, both written and verbal.
14. The ability to handle confidential information with integrity.
15. A proactive approach with the ability to prioritise effectively in a fast‑paced environment.
16. Confidence using computer systems, with proficiency in Microsoft Office and familiarity with HRIS platforms preferred.
Preferred Qualifications
17. Education: High school diploma or equivalent; further education in Human Resources or Hospitality is an advantage.
18. Related Work Experience: At least 1 year of experience in an HR, administrative, or hospitality‑related role, ideally within a luxury environment.
19. Supervisory Experience: Not required.
20. Certifications: None required; HR‑related certifications are beneficial but not essential.
Why Join Us
21. Be part of a historic opening and a globally celebrated luxury brand
22. Work in one of London’s most iconic and prestigious locations
23. Enjoy competitive compensation, benefits, and opportunities for career progression
24. Help shape the associate experience and future culture of The St. Regis London
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.