Are you a confident transport leader who can motivate drivers, manage shift operations, and consistently deliver excellent customer service in a fast‑paced environment? Do you thrive on balancing operational efficiency, driver engagement, and full compliance with transport, health & safety, and drivers’ hours regulations?
Join us as our Transport Shift Manager based in our Bramhall, Cheshire depot for our customer Phillips 66. This is a full time 40 hours per week, permanent position based on site with core hours of Monday to Friday 10:00 to 18:00 (flexibility required for business needs).
Pay, benefits and more
We’re looking to offer a salary of up to £37,500 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts!
What you’ll do on a typical day
* Shift operations & customer Service: Manage day‑to‑day transport operations for your shift, ensuring resources are efficiently deployed and customer service levels are consistently achieved
* Driver management & engagement: Proactively lead, motivate and brief drivers, managing attendance, holidays, sickness, return‑to‑work interviews and daily issue resolution
* Communication & delivery control: Provide customers with accurate ETAs, manage delivery documentation, and clearly communicate any changes or issues affecting orders
* Health, safety & compliance: Promote a strong safety culture through near‑miss reporting, daily briefings, and strict compliance with drivers’ hours, working time directives and tachograph regulations
* Reporting & performance monitoring: Collate and maintain accurate transport data, including tachograph downloads and statistical information, to support reporting and operational performance
What you need to succeed at GXO
* Adaptable & customer‑focused: Thrives in fast‑paced environments with a flexible, can‑do attitude and a strong ability to understand and respond to customer needs
* Strong communicator & relationship builder: Communicates effectively with customers, drivers and senior managers, building positive and professional working relationships
* Self‑motivated team player: Highly motivated, proactive and dependable, with a positive approach to problem solving and daily task ownership
* IT skills & development potential: Confident using Microsoft Office (particularly Excel), transport experience with Transport Management Systems knowledge and (CPC beneficial)
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
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