Account Manager Location: Head Office Wetherby Salary: Competitive Performance Bonus Invigorate Recruitment is working with its client a global leader in design and manufacturing of a luxury product. They operate at the premium end of the market, delivering large-scale projects across luxury hotels, cruise ships, resorts, and high-end leisure environments. The Role We are looking for a commercially driven, detail-oriented Account Manager to join their internal team in Wetherby. This is a high-impact role at the centre of their sales engine managing inbound enquiries, supporting a global network of external sales representatives, and converting opportunities into revenue. You will be responsible for: Preparing quotes for existing enquiries Turning enquiries into profitable sales Managing multiple client projects simultaneously Acting as a trusted advisor to clients on product and design solutions This role is ideal for someone who thrives in a fast-paced, consultative B2B sales environment and enjoys combining relationship management with commercial execution. Key Responsibilities Manage inbound enquiries (phone, email, website, rep-generated) Convert enquiries into orders through structured quoting, follow-up and consultative selling Actively manage pipeline to improve quote-to-order conversion rates Account Management - Build strong relationships Support key accounts alongside external reps Upselling (higher-spec products) Cross-selling (additional ranges / products) Repeat business Produce accurate, timely, and commercially competitive quotations Manage projects from enquiry through to order placement Coordinate internally with: Procurement, Warehouse and Logistics Work closely with external sales reps (primarily US and global markets) Maintain accurate CRM records and pipeline visibility Support wider commercial initiatives and projects Key Requirements Experience Experience in sales, sales support, or customer-facing role B2B experience preferred Experience in hospitality, furniture, interiors, or manufacturing is advantageous Skills & Competencies Strong communication and relationship-building skills Highly organised with excellent attention to detail Ability to manage multiple projects and deadlines Commercially aware with a proactive mindset Comfortable working both independently and within a team Technical Skills CRM system experience (essential) Proficient in Microsoft Office (Excel, Word, Outlook) Ideal Candidate Profile Target-driven with a strong sales instinct Interested in design, furniture, or hospitality sectors Consultative, solution-led approach to selling Motivated by building long-term client relationships