The opportunity
Based in Newcastle-Upon-Tyne, our Specialised Team (NST) is an established and growing team focused on the supply of various products and services to EY engagement teams and clients. Examples include compliance support services (from our Assurance Operations Accelerator teams) and specialist data analytics services (from our Data and Intelligence Delivery CoE).
You will be joining this rapidly growing team at an exciting time, as EY continues to transform its global service delivery models and accelerate its investment in technology. You will have the opportunity to help the team improve and diversify its product and service offerings, as part of your own development through our specialised career pathways and associated learning and development programmes.
Your key responsibilities
1. Working as part of the NST PACE team providing services to teams across the UK to complete and review risk assessment forms
2. Performing reviews of risk assessment forms to ensure the highest quality work is produced and delivered with robust, efficient, and high-quality processes & procedures
3. Act as visible role model for our people by representing EY values
4. Be able to use External sources to acquire the relevant information
5. Demonstrate commitment to quality by adhering to EY risk management policies and team operational excellence policies
6. Monitor own workloads & deadlines and take responsibility to deliver in line with team KPI’s
7. Develop an internal network through mutual sharing of ideas, knowledge & resources
8. Being a point of contact for junior assistants; dealing with supervisory queries
9. Identify training needs and process improvements to drive the team forward
10. Coach and develop junior team members and provide timely feedback
11. Become a counsellor to assist with team members career aspirations & goals, and join in with the quarterly staff appraisals
12. Take ownership of developing & delivering self-development plan with specific focus on broadening skills & knowledge
13. Other tasks as directed by team management
Skills and attributes for success
14. You will have good communication skills capable of dealing with wide range of staff
15. Ability to establish and maintain a high degree of confidentiality and credibility at all levels
16. Strong team player and proven ability to work with others
17. Enthusiastic, positive, and resilient
18. Ability to work well under pressure and to deadlines in a demanding environment
19. Maintains high levels of accuracy and attention to detail
20. Evidence of a logical and detail oriented mind, able to support our quality agenda and compliance requirements
To qualify for the role, you must have
21. A keen desire to learn, preferably with experience in an operational services environment
22. Ability to manage workloads during key busy periods to tight deadlines
23. Be able to complete tasks with a high level of accuracy
24. Strong communication skills interacting with various internal and external stakeholders
25. Good experience in Microsoft Office Suite especially MS Word and MS Excel
Ideally, you’ll also have
26. Experience of working in small and large teams within a diverse environment
27. Experience of reporting directly to senior stakeholders on a project
What we look for
You will be a confident self-starter who is passionate about the opportunity to work for a large global business. You will need willingness to learn new systems and processes but be able to challenge and improve processes where appropriate. We need you to be adaptable and able to interact effectively with a variety of stakeholders of differing levels.
What we offer
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:
28. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
29. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
30. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
31. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs