Job Description
Job Title: IT Hardware Asset Management (HAM) Analyst
Location: London (Hybrid - Tower Bridge House area) Rate: £200 per day (Inside IR35) Duration: 1-year contract Hours: 8:00 am - 5:00 pm
The Role
We are seeking a detail-oriented IT Hardware Asset Management (HAM) Analyst to join a large-scale enterprise environment. You will take ownership of the full hardware lifecycle-from procurement and deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads.
The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms.
Key Responsibilities
* Manage end-to-end Hardware Asset Management (HAM) processes.
* Reconcile asset data between the ServiceNow CMDB and Flexera.
* Track hardware procurement, including purchase data, warranties, and contract terms.
* Monitor and manage End-of-Life (EOL) and End-of-Support (EOS) timelines.
* Produce reports on inventory accuracy, compliance, and refresh planning.
* Investigate discrepancies in asset data and support audit readiness.
Requirements
* Experience: 2-4+ years specifically in IT Hardware Asset Management within a large enterprise.
* Technical Skills: Strong hands-on knowledge of ServiceNow CMDB is essential.
* Data Proficiency: Advanced Excel skills (VLOOKUPs are a mandatory requirement).
* Lifecycle Knowledge: A deep understanding of the full PC and mobile device lifecycle.
* Mindset: You should be process-driven, audit-conscious, and comfortable working independently.
Preferred Skills (Nice to Have)
* Experience with Flexera, SCCM, or Intune.
* Knowledge of Nexthink or Power BI for data visualization.
* Relevant certifications such as ITIL, COBIT, or IAITAM.
Apply: If you would be interested please share your updated cv on yogeshwari.sen @randstaddigital .com with your availability to discuss more about this role
Randstad Technologies is acting as an Employment Business in relation to this vacancy.