Managing Director – Online Retail, Growth & Operational Excellence Package: £140,000 Bonus, LTIP, Pension, Car / Car Allowance, Holiday Benefits About the Company Our client is a UK market leader at the intersection of online retail and manufacturing. Built on a heritage of quality craftsmanship, the business has evolved into a digitally enabled, customer-first operation. Its platform seamlessly connects consumers with high-quality, precision-manufactured products, delivering convenience, choice, and reliability. With a strong online presence, robust manufacturing capability, and a loyal customer base, the company is now entering its next growth phase – scaling e-commerce, diversifying product ranges, and increasing operational capacity to meet accelerating demand. The Role We are seeking an accomplished Managing Director to take the business through this exciting growth journey. Reporting to the Group CEO, you will hold full P&L accountability and lead across digital commerce, brand, manufacturing operations, and culture. Your focus will include: Driving growth through new market entry, product diversification, and expansion of the online customer base. Scaling e-commerce & digital marketing, strengthening brand visibility, and building stronger D2C and B2B routes to market. Leading operational excellence, ensuring manufacturing and fulfilment are aligned with rising online demand. Leveraging data, analytics, and digital innovation to optimise the customer journey, personalise engagement, and improve commercial performance. Supporting M&A activity, from assessing opportunities to successful integration. Shaping a high-performance culture, blending heritage with an entrepreneurial, forward-thinking mindset. Overseeing capital investment, ensuring infrastructure and operations underpin sustainable, profitable growth. About You Proven success as an MD, GM, or divisional leader with both manufacturing and online retail / e-commerce experience. Background in Building Products (Kitchen, Windows, Home Furnishings) is highly desirable; we also welcome applications from Consumer Goods, Furniture, Automotive, or other digitally enabled, high-volume manufacturing sectors. Strong track record in scaling businesses through digital transformation, customer-centric innovation, and operational delivery. Inspirational leader with commercial acumen, cultural change experience, and a clear growth mindset. The Opportunity This is a rare chance to lead a digitally enabled manufacturing and online retail business at a pivotal stage in its journey. With strong foundations in place, you'll have the autonomy, scope, and resources to shape the company's future direction, accelerate growth, and leave a lasting legacy. Location: Staffordshire Sector: Online Retail / Manufacturing Please note you will be required to complete an NDA as part of this recruitment process.