An exciting opportunity has arisen for a committed and passionate learning professional to join our team as a Training Manager.
In this role, you’ll blend creativity, structure, and a deep understanding of people development. You’ll design and deliver high-impact training that supports our teams across our 9 Scottish hotels, helping them grow in confidence, capability, and performance.
If you thrive on developing others, enjoy building engaging learning experiences, and love seeing people reach their potential, keep reading. This could be the perfect opportunity for you!
Key Responsibilities
Learning & Development Strategy
* Lead the design and delivery of a training strategy that supports business goals and enhances the guest experience.
* Identify skills gaps and create development pathways that build capability across all departments.
Training Delivery
* Deliver high-quality training sessions across a variety of subjects, including onboarding, leadership development, compliance, service standards, and systems training.
* Ensure training is engaging, practical, and tailored to operational needs.
Training Design
* Create learning content, workshops, digital modules, and supporting materials.
* Continuously improve training content based on feedback, business changes, and results.
Onboarding & Induction
* Oversee the end-to-end induction experience for new starters, ensuring a welcoming, consistent introduction to the business.
* Work with managers to ensure role-specific onboarding is delivered effectively.
Compliance & Mandatory Training
* Maintain oversight of all statutory and mandatory training requirements (e.g., health & safety, food hygiene, licensing).
* Monitor completion rates and support managers to maintain 100% compliance.
Leadership & Management Development
* Build training programmes for new and emerging leaders, supporting internal progression pathways.
* Deliver coaching and development interventions for supervisors and managers.
Evaluation & Reporting
* Track training attendance, impact, and outcomes.
* Provide regular reports and insights on training effectiveness, completion rates, and developmental themes.
Collaboration & Stakeholder Engagement
* Partner closely with HR, Operations, and department managers to understand needs and deliver solutions.
* Ensure the training function supports a positive, values-led culture across all sites.
Project Work
* Lead and support key learning projects, including new systems implementations, service initiatives, and leadership programmes.
* Contribute to the development of internal academies, pathways, and career development frameworks.
EXPERIENCE AND SKILLS REQUIRED…
* Previous experience in a similar training role (Essential)
* Previous experience in hospitality industry (Desirable)
* Ability to use own initiative and work independently as well as part of a wider team (Essential)
* Excellent Communication Skills (Essential)
* Ability to build strong relationships with employees at all levels (Essential)
* Attention to detail and high level of accuracy (Essential)
* Proficient with digital tools, including LMS platforms, presentation tools, and Microsoft 365 (Essential)
* UK Drivers Licence (Essential)
WHAT’S IN IT FOR YOU…
Our Goal is to make hospitality better, and that starts with our team! We have numerous perks and benefits which are listed below and lots of opportunities to advance your career through tailored training and development experiences:
* Complimentary food and beverage whilst on duty
* Pension Scheme
* Card and £50 Voucher on your birthday
* Complimentary Leisure Club Membership at Bowfield Hotel and Country Club
* 50% off Food at any Manorview Restaurant and Bar
* 20% off Treatments and Products at Aura Spa
* 20% off Weddings and Private Celebrations
* Exclusive rates on Bedrooms and Lodges
* Paid Volunteering Day with the Manorview Foundation
* Access to Hospitality Action – Employee Assistance Program
Not sure if you meet every single required detailed above? Studies have shown that many individuals are less likely to apply to a job unless they meet every single requirement. At Manorview we are passionate about building a diverse, inclusive and authentic organisation. So, don’t swipe past that apply button – Shoot your shot, you may just be what we are looking for, or you may even be right for a different role!
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