Customer Service Advisor 📍 Location: Office-based 📆 Contract: 6-month contract (with strong potential to go permanent) 🕗 Hours: 08:00 – 16:30 (30-minute lunch break) Are you a people-person with a passion for delivering outstanding service? Ready to join a globally recognised brand in the heating industry and become a key part of a high-performing support team? This is your chance to be the go-to expert for customers and engineers alike—solving problems, making connections, and ensuring everything runs smoothly from start to finish. 💼 What You’ll Be Doing: * Be the friendly and professional first point of contact via phone and email * Take ownership of customer queries—see it through and make it right * Support field-based engineers to ensure top-notch job delivery * Manage and process sales orders and purchase orders with precision * Keep systems and databases updated with clear, detailed notes * Send timely and accurate post-job reports to clients * Coordinate logistics and assist with the return of unused parts * Build strong, long-term customer relationships through proactive service 🧠What You’ll Bring: * Proven experience in customer service or a similar support role * Top-tier communication and organisational skills * Meticulous attention to detail—you never miss...