Legal Document Production Lead / Assistant Manager
Permanent – Full Time
Hybrid – 3 days in London office / remainder from home
Hours: 9:30am – 5:30pm
Salary: £55,000 – £57,000 + Bonus + Excellent Benefits
Location: West End, London (WC1)
A prestigious global law firm is seeking a highly skilled Legal Document Production Lead to play a pivotal role in the smooth and efficient delivery of its document production service. This is a fantastic opportunity to join a firm that invests heavily in its people, offering a dynamic mix of hands-on document production and leadership responsibilities within a collaborative, high-performing team. This role offers hybrid working of either 2 or 3 days per week working from home.
You will support the Document Centre Manager in overseeing workflow, maintaining exceptional accuracy standards, and ensuring outstanding client service is consistently delivered.
Key Responsibilities
* Deliver a first-class document production service using advanced in-house Word templates.
* Handle complex document tasks including amendments, conversions, PDF work, digital dictation, repairing corrupt documents, organisation charts, and PowerPoint presentations.
* Support oversight of workflow through cloud-based systems such as BigHand Now and NetDocs.
* Perform meticulous quality checks before returning finalised documents to fee-earners.
* Troubleshoot formatting and technical issues, ensuring smooth resolution.
* Act as a senior escalation point for queries and technical guidance.
* Work collaboratively with the Document Production Manager to maintain a cohesive team and high standards.
* Partner with colleagues on more complex and large-scale document projects.
Skills & Experience Required
* Proven long-term experience within legal document production in a law firm.
* Confident supporting or leading document production teams or workflow.
* Advanced MS Office expertise — particularly in Word — plus experience with Visio and Adobe Acrobat.
* Experience with BigHand Now, NetDocs or similar workflow/document management systems.
* Exceptional quality control, attention to detail, and time management.
* Strong communication and relationship-building skills — confident liaising across departments.
* Proactive, solutions-focused and calm under pressure.
Benefits Snapshot
* Annual guaranteed salary review
* Generous annual bonus scheme
* 25 days holiday, rising with length of service + buying/selling options
* Private medical insurance
* Enhanced parental leave
* Stunning modern offices in WC1
* 2 or 3 days per week working from home
This role is ideal for a confident, senior document specialist who enjoys combining high-level document production work with workflow coordination and team support — all within a world-class international law firm.
📩 To apply, please send your CV to Gemma at HYF/Career Legal today.