Overview
Join to apply for the Patient Representative - Front Office role at Envision Eye Care. This onsite role in Abingdon, VA focuses on patient satisfaction and eye health. You will greet patients, manage appointment scheduling, and support front desk operations in a fast-paced clinic.
Responsibilities
* Greet patients warmly and manage appointment scheduling and patient flow.
* Handle phone inquiries and address patient concerns.
* Update patient records accurately and prepare necessary documentation for consultations.
* Collaborate with medical staff to maintain an organized front office and a respectful, optimistic environment.
* Keep the front office tidy and professional to maintain a welcoming atmosphere.
Qualifications
* Strong interpersonal and communication skills.
* Excellent organizational abilities with multitasking capability.
* Attention to detail for accurate records and efficient appointment management.
* Problem-solving skills and the ability to address patient inquiries in real-time.
* Empathetic, respectful demeanor and a proactive, optimistic mindset.
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts.
Job Details
* Seniority level: Entry level
* Employment type: Part-time (note: original post indicates Full-Time; the listing includes both terms; verify role type in final posting)
* Job function: Health Care Provider
* Industries: Medical Practices
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