* As our Senior Fundraising Operations Manager, you'll play a key role in shaping and delivering efficient operational systems and processes that support all aspects of partnership and relationship fundraising. This includes corporate partnerships, philanthropy and community fundraising.
Leading a team of six, you'll provide essential systems, planning, strategic and operational support to enable impactful donor engagement across fundraising teams. By driving operational excellence, you'll be instrumental in achieving ambitious growth targets. Our vision is a world where everyone has a healthier heart for longer. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. Join our team and your work will contribute towards our lifesaving work., This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
An experienced manager of operations functions, you can develop and execute long-term operational strategies, manage complex projects and lead a diverse and inclusive, high-performing operations team. You take a skills-based approach to managing projects, workloads and the team, fostering collaboration across all levels. With excellent communication, influencing and stakeholder management skills, you can manage teams to deliver at pace and have experience of developing and maintaining relationships with senior stakeholders. A proactive, solution-oriented strategic thinker, you have proven experience of relationship management systems and financial systems, and demonstrable experience of developing and implementing operational processes, guidance, tools, and training. With a growth mindset, excellent analytical skills and strong project management experience, you bring knowledge of partnerships and/or relationship fundraising, fundraising legislation, policy, and finance processes.
Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
We offer our staff generous benefits, such as: + 30 days annual leave plus bank holidays. + Private medical insurance, dental health cover, and money towards gym membership. + Pension scheme with employer contribution up to 10%. + Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. + Life assurance. + Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.