Company Description The Works Stores Ltd is dedicated to inspiring creativity, learning, reading, and play through our diverse range of products. Our mission is to provide items that help foster skills, spark imagination, and bring people together. With our core values of being Crafty, Caring, and Can-do, we aim to enrich lives and create meaningful experiences. By working with us, you play an integral role in igniting creativity and passion in others. We support a collaborative work environment and a hybrid working approach for our Support Centre teams, ensuring flexibility and connection. Role Description This full-time, on-site Retail Store Manager role is based in Burgess Hill. As a Store Manager, you will oversee daily store operations, manage a team of employees, and ensure customers have an excellent shopping experience. Your responsibilities will include meeting sales targets, maintaining store presentation, training staff, and ensuring compliance with company standards. Additionally, you will provide support to your team to foster exceptional customer service and a collaborative working environment. Qualifications Strong leadership, team management, and personnel development abilities. Proven experience in retail store management, sales, and optimizing business performance. Excellent interpersonal, communication, and customer service skills. Organization, time management, and ability to prioritize under pressure. Problem-solving abilities to address operational challenges effectively. Proven ability to handle inventory and ensure store compliance. Passion for inspiring creativity, learning, reading, and play. Basic knowledge of financials, budgeting, and serving as a brand ambassador.