Job Title: Tenant Find - Team Coordinator Location: Brighton (office-based) Salary: £35,000 - £40,000 per annum Hours: Monday to Friday, 9:00am - 6:00pm Overview We are seeking an experienced and proactive Team Coordinator to lead and support our Tenant Find function within a busy Brighton lettings office. Supporting a high-performing lettings team, you will be responsible for day-to-day team leadership, operational support and driving continuous improvement across the department. This is a hands-on leadership role, well suited to someone who thrives in a fast-paced environment and has a strong background in tenant find or lettings. The successful candidate will play a key role in developing team members, supporting operational delivery and ensuring a consistently high standard of service is delivered to landlords and tenants. Key Responsibilities Operational Support (approx. 40%) Handle complex or escalated tenancy and lettings cases Resolve operational bottlenecks and provide support during busy periods Conduct second-eye reviews and offer direct support to team members where required Team Management & People Development (approx. 40%) Line manage 2-3 Lettings Negotiators (scaling up to 5-7 within 3-6 months) Deliver onboarding, ongoing training and regulatory/product updates Carry out regular performance reviews, coaching and development sessions Promote a positive, high-performance culture and ensure consistent service delivery Process & Continuous Improvement (approx. 20%) Contribute to wider Central Operations process improvements Review and update training materials, workflows and documentation Identify opportunities to improve operational efficiency and consistency Analyse team metrics and KPIs to drive performance and quality improvements Person Specification 3-5 years of team management experience within residential lettings (UK market essential), with a focus on tenant find Previous hands-on experience as a Lettings Negotiator or in a similar role Strong knowledge of UK lettings regulations and compliance Proven capability in building and managing small teams Adaptable, tech-confident and used to working in fast-paced/scale-up style environments Excellent communication and stakeholder management skills (written and verbal) Process-driven mindset, with the ability to identify and implement operational improvements How to Apply If this opportunity aligns with your experience and future ambitions, please contact Sally Asling at ProFind Property Recruitment: Email: Sally@profindrecruitment.co.uk Call: 07760 787026 / 0204 583 4941 ProFind Property Recruitment are acting as a recruitment agency in respect of this position. By submitting your application, you consent to ProFind Property Recruitment processing and storing your data for the purpose of your job search. We endeavour to respond promptly; if you haven't heard from us within 48 working hours, please assume your application was unsuccessful on this occasion. However, we encourage you to apply for future roles with us.