Overview
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This range is provided by Client Server. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Service Desk Analyst St. Albans / WFH to £38k
About the role
Are you a bright, ambitious technologist with experience of supporting users within a Windows environment?
You could be progressing your career as a Service Desk Analyst at a technology driven sports betting / gambling company, continually learning and developing your skills.
As a Service Desk Analyst you will support internal users with 1st line support issues that come via multiple channels e.g. email, phone, chat, face to face. You\'ll also get involved with the monitoring and maintenance of computer systems and networks including installing, configuring and patching computer hardware, operating systems and applications, continually learning and progressing your career within a supportive and friendly team environment.
WFH Policy
You\'ll join colleagues the St. Albans office which has been recently renovated and now boasts a fully equipped games room, onsite parking available (10 mins from M25), you\'ll also the flexibility to work from home 1 day a week (following probation period).
About you
* You have experience of helping users in a Service Desk / Helpdesk Support role
* You have strong Windows desktop administration (Windows 10/11)
* You have a pro-active attitude with a desire to help people
* You have excellent written and communication skills combined with organisation and prioritisation skills
* You have a good working knowledge of Exchange, Active Directory, Group Policy, Entra ID, Intune, SCCM, Office 365, Teams
What\'s in it for you
As a Service Desk Analyst you will earn a competitive package:
* Salary to £38k
* 25 days holiday, rising to 30 after 2 years
* Enhanced parental leave
* Contributory pension scheme
* Private Medical
* Discounts for gym membership, travel and cinema
* Sabbatical after 10 years of service
Apply now to find out more about this Service Desk Analyst opportunity.
At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We\'re an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
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