Nutrient Specialist Service Centre
1. Be the trusted advisor for a large, diverse farming portfolio without the need for on‑farm travel
2. Office-based role with strong customer relationships built through phone, digital and service‑centre appointments
3. Join a values-led, farmer‑owned co‑operative with genuine career development and job security
WHY BALLANCE?
Rewarding the great work of our team is important, which is why we offer a range of benefits for you:
4. Free Medical, Life, Income and Trauma Insurance.
5. Access to free confidential support services including EAP.
6. On-going learning and development opportunities.
7. Job security and excellent career progression opportunities.
8. Parental Leave benefits.
ABOUT THE ROLE
As a Nutrient Specialist – Service Centre, you’ll be a trusted advisor to your own portfolio of farmers, providing practical nutrient advice and managing end‑to‑end sales through phone, email, digital channels and in‑store appointments.
You’ll be responsible for:
9. Delivering high‑quality nutrient plans aligned with individual farm systems and goals
10. Managing a large customer portfolio through proactive contact planning, outbound calls and responsive service
11. Owning sales conversations, order processing and pipeline management end‑to‑end
12. Using CRM and Ballance tools to track customer engagement, opportunities and follow‑ups
13. Collaborating with internal teams and supporting portfolio coverage when needed
This is an office‑based role working from our regional service centres, with a strong focus on efficiency, customer experience and trusted advice.
ABOUT YOU
You’re customer‑focused, organised and motivated by helping farmers succeed. You’re comfortable building relationships remotely and enjoy balancing technical advice with commercial outcomes.
To be considered for this role, you will have:
14. An affinity with the agriculture sector
15. Experience in customer service, sales or advisory roles
16. Confidence using CRM systems, digital tools and order processing platforms
17. Strong communication skills and the ability to build trusted relationships
18. A proactive, resilient approach suited to a fast‑paced, phone‑based environment
Practical knowledge of New Zealand farming systems or nutrient management is an advantage but not essential.
ABOUT US
We love New Zealand, and we care about our growth, our land, and our people. We work together to create a future we can all be proud of every day.
Our values of Imagination, Bravery, Connections and Honesty mean we look out for each other and stand for what we believe in. We take ownership for growing and developing ourselves and supporting and challenging each other so we can all reach our full potential.
Here at Ballance, you have a part to play. You can make your place and are free to make a real difference.
Together, we care about our people and our place, about the future of farming and New Zealand and we'd would love for you to join us – “Growing together, caring for people and the land. All in for the future of farming”.
Applications close 30 April 2026