Receptionist Maternity cover
The Closing date is 23 June 2026.
An exciting opportunity has arisen to join the Ward Clinical Administration Team providing patient‑focussed, high‑quality administrative support to enable patient flow. The post is based on a ward but you may need to work across different wards to suit the needs of the Trust. You will interact with patients and relatives as well as staff at Royal Papworth Hospital. You should be organised, efficient, trustworthy and reliable, adaptable within your work role to support the team in all aspects of ward administrative cover.
Main duties of the job include coordinating patient activity through the wards by completing designated admission and discharge tasks, following Trust standards for meeting and greeting patients, recording information, and escalating any delays to the Patient Flow Facilitator.
You will need strong keyboard skills and an aptitude for using a variety of IT systems, together with flexibility regarding your working hours. You will be part of a friendly, supportive team and play an important role in providing administrative support to clinical areas.
Although we have a robust learning and development function, applicants are expected to bring prior skills and experience to succeed in this role.
We are the UKs leading heart and lung hospital, delivering care to more than 50,000 patients a year. Royal Papworth Hospital NHS Foundation Trust is based on the Cambridge Biomedical Campus, the largest centre of medical research and health science in Europe.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Provided you meet the minimum post criteria, applicants with disabilities will be offered an interview.
Job responsibilities
Refer to the role profile for full details about the hospital and the role. Please include how you will meet the Trust Values of Compassion, Excellence and Collaboration.
Person Specification
Qualifications
* Numeracy and literacy
* NVQ II in Administration or Customer Service or equivalent qualification or experience
* European Computer Driving License (ECDL) or equivalent qualification or experience
Experience
* Previous experience of using Microsoft Office Applications
* Previous experience of working in a customer‑facing role
* The ability to communicate basic or sensitive information to colleagues, patients and relatives
* The ability to pay close attention to detail in written and electronic communication and information storage
* The ability to work as part of a multi‑disciplinary team to ensure high quality administrative support
* Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
* The ability to suggest changes to own practice
* Demonstrates personal duty of care in relation to the safe use of equipment and other resources
* Maintains quality in own work
* Previous experience of working in an office environment
* Previous experience of working in the NHS
* Knowledge or RTT requirements
Additional Criteria
* Evidence of commitment to uphold the Trusts values: Compassion, Excellence, Collaboration
* Able to work early, late, weekends and some Bank Holidays
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Royal Papworth Hospital NHS Foundation Trust
J-18808-Ljbffr