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Marketing campaign/crm specialist

Epsom
Permanent
Office Angels
Crm specialist
Posted: 8 June
The role

Marketing Automation Specialist



  • Location: Epsom

  • Hybrid 2 days office/3 at home (% office based for first 4 weeks training)

  • Contract: 12 months FTC

  • Must be a car driver

  • Salary: Dependant on Experience


  • The Role


    We're looking for a Marketing Automation Specialist to join our clients' Marketing team. In this role, you'll support the delivery and optimisation of customer communications across multiple digital channels, helping make smarter, data-driven marketing decisions.


    You'll play a key role in analysing campaign performance, uncovering insights, and identifying opportunities to continuously improve how they engage with their customers.


    What You'll Be Responsible For:



  • Supporting the planning and execution of automated customer communication campaigns across digital channels

  • Monitoring campaign performance against commercial, customer experience, and regulatory metrics

  • Analysing data and producing insightful reports to guide business decisions

  • Enhancing digital communication channels (e.g. personalised content and product videos)

  • Collaborating with internal teams, external agencies, and wider groups stakeholders

  • Assisting with the development of marketing collateral and promotional materials

  • Ensuring brand consistency and alignment across all communications

  • Supporting ad hoc projects aligned with business priorities and regulatory requirements



  • What We're Looking For


    Skills & Experience



  • Experience in a marketing or communications role with a strong focus on campaign analysis and reporting

  • Advanced analytical skills with the ability to turn data into actionable insights,

  • Strong Microsoft Office skills (particularly Excel and PowerPoint)

  • Experience working in a regulated environment (ideally with FCA awareness)

  • Ability to work across multiple stakeholders, including international teams



  • Attributes



  • Customer-first mindset with a passion for improving communication

  • Strong attention to detail and organisational skills

  • Excellent communication and stakeholder management abilities

  • Proactive, curious, and eager to continuously improve

  • Comfortable working with large datasets and presenting insights clearly

  • Adaptable and able to thrive in a fast-paced environment

  • Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



    Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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