Why join us Joining Sainsbury's as a People Operations Advisor means becoming an integral part of a dedicated team within the People Division - People Services. You're looking for an admin focused role, where you'll deliver several of the day to day processes to support colleagues across the business, You want it to be rewarding too, where you'll feel like you've made a difference. Talking to the family of a recently deceased colleague - which is a key part of the job - or administering the request to source specialist equipment that'll support a colleague to do their job can leave you feeling exactly that way. Being upfront, you also appreciate that not all admin tasks are exciting, some can be the complete opposite, and you'll be okay with those parts of the job too. What you'll do As a People Operations Advisor at Sainsbury's your job will include: Talking to the manager and family of a recently deceased colleague, providing support. You'll then look after the administration of collating information and processing of death in service payments, collaborating with internal teams to make sure we're compliant. Guiding managers and colleagues who are processing workplace adjustment orders and working with external providers to administer the sourcing of specialist equipment to enable colleagues to meet their full potential in the workplace. Regularly reviewing colleague facing Ask HR, our self-service HR knowledge portal, written content, making suggestions for improvements. Administering our long service reward programme, producing letters, distributing rewards and answering queries. Acting as an SME for service escalations, providing support to your manager to resolve queries without further escalation. Making sure physical records for our colleagues are maintained accurately and are easily accessible. Who you are To be successful in the People Operations Advisor job you're: An administrator at heart, with an interest in HR, but are able to take that skillset up a notch. Comfortable talking to people, especially following the sad situation where somebody has died, and you're able to display empathy. A strong communicator, both verbally and in writing, having an ability to make the complicated appear simple. Somebody who has a basic working knowledge of the Microsoft suite including Word and Excel - you know your way around a basic formula such as XLOOKUP. Flexible, and happy to give new things a go, adapting to different situations and business needs. A details person, comfortable with asking questions to make sure you've got the full picture Customer focused, always wanting to deliver the best service possible It'd be great, but it's not essential, that you have experience of: Delivering a specialist service HR policies and processes, and you're familiar with bringing them to life for others HR Specialist administration of Oracle HCM We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).