Insurance Case Manager (Protection & GI), Colchester
Client: First Time Finance
Location: Colchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Job Views: 5
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description
Join Our Growing Team at First Time Finance
We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you have at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients, we’d love to hear from you.
You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.
Responsibilities
* Submitting protection and GI applications via insurer portals
* Liaising with underwriters and resolving case queries
* Managing communications and keeping clients informed
* Placing policies into trust where appropriate
* Double-checking all details to ensure accurate and compliant setups
* Supporting two advisers and managing your own caseload
Requirements
* 1+ year of experience in protection insurance administration
* Confident navigating insurer platforms and portals
* Highly organised, detail-focused, and proactive
* Clear communicator with a client-first attitude
* Excited to grow with a rapidly scaling company
Why Join Us?
* Remote working with quarterly London office meet-ups
* Competitive salary + bonus
* Opportunities to grow your career as the company scales
* A values-led team that genuinely cares about clients
* Tech-forward culture with streamlined systems and processes
Ready to Apply?
Click Apply Now or send us a message if you have any questions.
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