About the role
AAK BD Foods are seeking a Customer Service Assistant, an excellentopportunity for someone looming to further develop their skills. You will receive full training in all relevant areas and will provide support and assistance on a variety of administrative tasks within the department.
Responsibilities
-Monitor and manage customer service inboxes.
-Process new orders accurately and efficiently.
-Upload transport data into the system.
-Respond to customer queries in a timely and professional manner.
-Conduct checks on orders and transportation details to ensure they are correct.
-Check deliveries have been made as required and upload Invoices to the relevant platform.
-Provide reception duties as require Phone and door
-Coordinate and liaise internally and externally with Transport & Planning teams.
About you
-Good Computer skills.
-Strong attention to detail.
-Ability to work as part of a team and on own.
-A proactive attitude and willingness to learn.
-Good communication skills.
In return AAK offer
-Free Hot Drinks
-Free Parking Onsite
-On-Site Canteen Serving Hot Food
-25 Days Holidays Plus Bank Holiday
-Company Pension 3% Employee, 5% Employer
-Life Assurance Cover
-UK Healthcare Scheme, Including Gym, and Lifestyle Discounts
About AAK
Everything AAK does is about Making Better Happen. We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK’s offer is Customer Co-Development, combining our desire to understand what better means for each customer, with the unique flexibility of our production assets, and a deep knowledge of many products and industries, including Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice and Personal Care. Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centers, and with the support of more than 20 production facilities. Listed on Nasdaq Stockholm and with our headquarters in Malmö, Sweden, AAK has been Making Better Happen for more than 150 years.
AAK prohibits discrimination on the basis of race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.