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Ward higher clerical officer (maternity/neonatal)

Wishaw
NHS Scotland
Clerical officer
Posted: 5 September
Offer description

Ward Higher Clerical Officer (Maternity/Neonatal)

Join to apply for the Ward Higher Clerical Officer (Maternity/Neonatal) role at NHS Scotland.


Responsibilities

* The role will be to provide a high quality administrative service for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format
* Provide an admin & clerical service including typing, reception duties and scanning to both clinical and non-clinical staff. This includes both hospital and community based midwifery / neonatal nursing teams within and out-with NHS Lanarkshire, medical staff and consultants.
* Provide admin cover in maternity / neonatal ward areas and internal offices.
* Provide support by training new and existing admin staff as well as ward staff in IT systems.
* Day to day maintenance of department requirements to ensure smooth running of department.


Qualifications

* SVQ Level 2 or equivalent with additional experience in an administration healthcare role.
* Knowledge of administrative procedures and systems, some of which are routine and non-routine activities such as answering queries, task related problem solving acquired through experience and training.
* Proficient in using various software packages including specialist maternity and neonatal systems such as Badger Electronic Maternity & Neonatal Records, Scottish Birth Record and TrakCare.
* Understanding of a range of processes and procedures in accordance with NHSL policies and guidelines.
* Ability to prioritise work and work using own initiative.
* Evidence of effective team working and dealing with change frequently.
* Evidence of strong communication skills with patients, consultants, medical staff members and colleagues.
* Excellent organisational skills.
* Evidence of strong competence with relevant IT systems.

Please note for all vacancies where a driving license is required this must be a full UK/EU/EEA license.


Desirable experience

* General administrative background with relevant administrative and clerical experience within Maternity and Neonates
* TrakCare experience
* Clinical Portal experience
* BadgerNet Electronic Maternity / Neonatal Record
* Scottish Birth Record
* Excellent interpersonal skills
* Advanced keyboard skills
* Flexible approach
* Team Player able to adapt to change


Contract

* Permanent
* Part Time
* 34.04 hours

Please note this is a part time post and the salary for this position will be pro-rata.


Location and Working Pattern

This role will be based in Woman's Services within University Hospital Wishaw.

The working pattern for this role - Monday to Sunday


How to apply / Contact

Looking to find out more? Please contact Nicola McGrotty, Business Support Manager, Women's Services on Nicola.McGrotty@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Gemma Lowe, Recruitment Administrator on Gemma.Lowe@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)


Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.


Benefits

* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures

NHS Lanarkshire also provides a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.


Additional Information for Applicants

* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
* Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser \"Google Chrome\" or \"Microsoft Edge\" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

* Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.


Right to Work in the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

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