We have an opportunity for a Business Support Officer, Statutory Services, working within Corporate Operations, Business and Executive Support, District Children and Families based at The Old House, Lichfield, with occasional work from Burntwood Library.
This is a full-time permanent position. The hours are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm. The post is mainly office-based, with some home working arranged on a rota depending on service needs.
We are looking for someone to provide high-level business support administration to assist Social Work Practitioners across several teams.
Business Support is vital to the success of Children's Services, ensuring smooth operations so frontline colleagues can effectively serve Children and Families in the community. The essential work done behind the scenes requires dedicated colleagues who take pride and see purpose in their work.
Main Responsibilities
The successful candidate will perform core business functions and collaborate with Team Managers, Social Workers, professionals, and partners. This includes attending and servicing various statutory meetings across districts.
You should have full knowledge of Microsoft Office 365 and proficiency with its main applications. Responsibilities also include chasing professionals for paperwork to meet deadlines, inputting and sharing data, maintaining database accuracy through cleansing, and possibly undertaking financial transactions. There may also be opportunities to support broader office functions to assist overall business support services.
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and competency in IT systems. You will also need:
* NVQ Level III in Business Administration or equivalent.
* An IT qualification comparable to ICDL Advanced (L3) or similar.
* Excellent communication skills for interacting across the organisation and externally via phone, in person, and email.
* Strong organisational skills and attention to detail to keep data current and meet deadlines.
* A flexible approach to adapt to changing priorities and tasks.
* A passion for delivering excellent service.
For further information, please contact Jo Orme at Jo.Orme@staffordshire.gov.uk or Lara Hollier at Lara.Hollier@staffordshire.gov.uk.
If you do not meet all requirements, we value transferable skills and experiences. Consider applying or for an informal chat, contact Jo Orme or Lara Hollier.
Shortlisting: Week beginning Monday 4th August 2025
Interviews: Week beginning Monday 11th August 2025
Our Recruitment Process: Applications are anonymised during shortlisting to focus on relevant information. Please complete your application fully, especially the supporting statement, to highlight your suitability.
About Staffordshire County Council
We are no ordinary county council:
Our Values:
Our values, shaped by staff feedback and best practices, underpin our People Strategy. They foster a community spirit, pride, ambition, and a focus on a better future. We look forward and aim for your career growth too.
Our benefits:
We prioritize our employees' well-being and development, offering a supportive environment to achieve your potential and maintain a healthy work-life balance.
As part of our staff, you will access our rewards and benefits program - Careers at Staffordshire.
Our recruitment process:
We are committed to safeguarding children and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer. We encourage applications from all backgrounds and communities. We also offer a guaranteed interview for applicants meeting minimum criteria, supporting our commitments to inclusion and diversity.
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