Facilities Assistant (Part-Time) FTC 6 Months Location: Yeovil, Somerset Reporting To: Facilities Manager Role Overview We are seeking a proactive and approachable Facilities Assistant to join our busy and dynamic Facilities team on a part-time basis. This is a varied, hands-on, and administrative role, supporting both front desk operations and mail logistics at our Head Office in Yeovil. You’ll work alongside two experienced Facilities Assistants as part of a collaborative and friendly team that manages all aspects of facilities operations for our client. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment. Working Hours: Monday to Friday, 09.00-13.00 (20 HOURS PER WEEK) (Additional hours may be required to cover holidays and sickness.- can be flexible regarding start and finish times) Key Responsibilities Front Desk Operations * Greet visitors and clients in a professional, welcoming manner. * Handle a wide range of general enquiries confidently—in person, by phone, via Microsoft Teams, and email. * Respond to facility-related requests and concerns from building occupants. * Manage the electronic meeting room booking system accurately. * Provide administrative support to the Facilities team. * Always maintain confidentiality and professionalism. Mail Logistics * Efficiently receive, log, and distribute all incoming deliveries to the appropriate departments. * Collect, prepare, and process outgoing mail and parcels using the franking machine and courier services. * Sort and manage internal and external correspondence to ensure timely and accurate distribution. * Monitor and maintain stock levels of stationery and clerical supplies, placing orders as needed to support business operations. About the Team You’ll be joining a supportive, friendly, and fast-paced Facilities team that is central to the day-to-day operations of our clients Head Office. The team is responsible for a wide range of services including front of house, mail logistics, building maintenance, meeting room coordination, and general facilities support. Working closely with two other Facilities Assistants and reporting to the Facilities Manager, you’ll be part of a team that values collaboration, reliability, and excellent service delivery. We pride ourselves on being a great team to work with! Skills, Experience & Qualifications * A team player with a positive, can-do attitude. * Excellent interpersonal and communication skills, with the ability to engage confidently at all levels. * Passionate about delivering outstanding service with a smile. * Competent in Microsoft Office applications, particularly Outlook, Word, and Excel. * Comfortable with physical aspects of the role, including walking, standing, and light lifting. * Experience in a similar facilities or administrative role is desirable but not essential