Job Title: Customer Service Executive Contract: 3–4 Month Fixed-Term Contract (Potential for Extension) Location: Belfast, BT1 6FB Role Purpose: To provide excellent customer service by managing the full order process, resolving queries, and ensuring timely delivery of customer orders. Key Responsibilities: Process and manage customer orders (on time, in full) Handle incoming queries promptly and professionally Build strong relationships with customers, sales, and logistics Ensure accurate data entry and reporting Support issue resolution and continuous process improvement Assist with billing, clearing, and customer spend activities Skills & Requirements: Strong communication and interpersonal skills Detail-oriented with a customer-focused mindset Positive, proactive, and team-oriented attitude Minimum 5 GCSEs (A–C), including Maths and English Previous customer service or order management experience preferred