Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
We are currently recruiting for a Night Supervisor to help lead our team during the night operations at the Delta Hotels by Marriott Waltham Abbey.
What's in it for you:
in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work
* Uniform Provided: A professional uniform is supplied for all associates
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
* Pension Scheme: Participation in The People's Pension
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network
* Training and Development: Access to training programs to enhance your skills and advance your career
Responsibilities:
Here's what your journey with us entails:
* Lead and supervise the team on nights and take overall responsibility for the hotel overnight, ensuring the safety and security of guests and associates
* Complete regular walkrounds to ensure the building is secure and action any issues that arise
* Ensure that the end of day reports to close the days business results are completed
* Process guest check-ins, assigning rooms and activating room keys
* Answer, respond to and process all guest calls, messages, questions or concerns
* Process check-outs and resolving any disputed charges
Safety And Company Policies
* Follow all company and safety and security policies and procedures
* Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
* Complete safety training and certifications
* Ensure uniform and personal appearance are clean and professional
* Maintain confidentiality of proprietary information
* Communicate with others using clear and professional language
* Develop and maintain positive working relationships with others
* Support the team to reach common goals
* Listen and respond appropriately to the concerns of other employees
* Ensure adherence to quality expectations and standards
Note:
This above description is not intended to establish a total definition of the job, but an outline of the duties
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott