Job Purpose and Role:
To assist the Head of Despatch in providing a first class service to customers by ensuring that all items are stocked and despatched in a timely and accurate manner.
Main Duties:
* To deputise for the Head of Despatch where necessary
* Receiving telephone or online orders and entering onto the online system
* Raising of invoices and allocating payments
* Issuing customer statements
* Packing goods and despatching using online courier systems
* Printing and compiling training manuals and materials
* Assisting Head of Despatch with ordering products from suppliers
* Receiving goods inwards and general warehouse duties
* Dealing with customer queries and resolving complaints
* Communicating information to customers in a timely manner
* Undertake any necessary training and development as required
* Any other duties as required
How to Apply:
If you are interested in this role please attach your CV to the link provided.
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