Overview
Job summary: Medical Examiners carry out independent scrutiny of deaths to establish the correct cause of death and identify cases where further investigation into the circumstances of that death is necessary, supported by Medical Examiner Officers who review and analyse information relating to the circumstances of death and care provided. Managed by Senior Medical Examiner Officers who are the operational and implementation lead for each area. This role will support these roles by providing administrative support and liaising with stakeholders such as Health Boards, Primary care and Coroner Services in the provision of relevant and important information. Be responsible for dealing with requests and providing information from organisations such as Health Bodies, Coroners, Registrars and the bereaved. Provide efficient and effective secretarial, organisational and administrative support for the MES Senior Medical Examiner Officer and Medical Examiners Service team. Provide information to relatives of deceased patients, healthcare professionals and the Coroner and Registration Services in relation to operational queries. Work competently with IT systems including Microsoft Excel and Datix and to keep up to date with the latest software and technological developments.
Main duties of the job
* Provide efficient and effective secretarial, organisational and administrative support for the MES Senior Medical Examiner Officer and Medical Examiners Service team.
* Ability to prioritise work and deal with competing demands and interruptions.
* Manage day to day tasks and acting as the first point of contact for any enquiries from stakeholders and other relevant organisations, taking detailed and accurate messages ensuring that matters are attended to in an appropriate and confidential manner.
* Organise, distribute and deal with all correspondence, including electronic filing as appropriate.
* Be responsible for dealing with requests for information from organisations such as Health Bodies, Coroners, Registrars and the bereaved. Solve delegated problems logically and make decisions appropriate to the level of the post.
* Assist the service on the preparation and coordination of audits and distribution of reports throughout the service.
* The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate This is Our NWSSP our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Details
Date posted: 01 September 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £25,313 to £26,999 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 043-AC092-0625-B
Job locations: Room 121 Building 24 North Entrance Stradey Park Business Centre Mwrwg Road Llangennech Llanelli SA14 8YP
Llangennech Llanelli
SA14 8YP
Job description and person specification
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
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Qualifications and/or Knowledge
* NVQ Level 3 in business administration or management related subject or equivalent administrative experience.
* Knowledge and experience of Microsoft Office, e-mail and internet and the ability to adapt computing skills to new software as required.
Desirable
* Knowledge of Datix and Share Point.
Experience
* Experience of working in an administrative role / office environment.
* Experience of working in an environment under pressure and to strict deadlines.
* Experience of working in Multi-disciplinary teams
Desirable Experience
* Experience of working within the NHS.
Aptitude and Abilities
* Excellent organisational skills
* Excellent communication and interpersonal skills
* Ability to effectively organise and prioritise competing tasks
Values
* Adaptable to change
* Professional manner
* Ability to use own initiative and work alone/unsupervised as well as being a team player
Other
* Able to work hours flexibly
* Able to agile work
* Ability to travel within geographical area
Desirable
* Ability to speak Welsh
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Additional information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name: NHS Wales Shared Services Partnership
Address: Room 121 Building 24 North Entrance Stradey Park Business Centre Mwrwg Road Llangennech Llanelli SA14 8YP
Llangennech Llanelli
SA14 8YP
Employer's website: nwssp.nhs.wales
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