Beauty Advisor Job Description
The main responsibility of the Beauty Advisor is to achieve sales and KPI targets through a customer-first approach. They act as brand ambassadors with passion and enthusiasm, delivering an exceptional customer experience.
* Work as part of a team to ensure a 'customer first' experience is delivered consistently.
* Exceed sales targets and contribute to the company's acquisition goals for N.dulge.
* Follow all stock handling policies to maintain stock accuracy and minimise stock loss.
* Communicate clearly and concisely with the store team and external partners, including store visitors.
* Create an inclusive, welcoming, and approachable store environment.
* Maintain up-to-date product knowledge and share insights with the team.
* Understand and adhere to all company policies and procedures.
Essential skills and qualities include:
* Ability to deliver a 'customer first' experience.
* Understanding of store targets and KPIs.
* Strong communication skills.
* Leading by example and valuing honesty and integrity.
* Embracing change and being flexible to meet rapidly changing priorities.
* Ability to follow directions and support team ideas.
* Maintaining a positive attitude and passion for beauty.
* Using initiative effectively.
As the ultimate curator of over 100 innovative beauty brands, we are a go-to destination for beauty discovery. Through our stores, online presence, and loyalty schemes, we foster a community focused on customer needs, exploration, and enjoyment.
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