Support Coordinator Role
37.5 hours per week on a rota, including evenings, weekends, and some waking nights.
Travel between services in County Durham (Brandon, Consett, West Cornforth, Durham) and one in Sunderland.
Flexibility required to meet customer needs, with occasional changes to start/finish times.
Some lone working, with regular training and team meetings.
Use technology for support plans, online learning, and team collaboration.
Enhanced DBS check required (paid for by us).
Typical Day as a Support Coordinator
Within CRT, no two days are the same. You will:
* Create support plans and coordinate a small team of Support Workers.
* Assist customers with complex needs and vulnerabilities, including homelessness, substance misuse, mental health, and social isolation.
* Support daily living skills such as meals, shopping, budgeting, tenancy, and moving towards independence.
* Carry out risk assessments, goal setting, planning, and reviews.
* Build strong relationships through chats, collaboration, and not rushing between customers.
You will go home each day knowing you've helped change lives for the better, working at one of the UK's top ten Great Places to Work!
Candidate Requirements
* Passion for supporting customers to live their best lives, with teamwork and attention to detail.
* Experience in person-centred support planning and guiding colleagues.
* Skilled in coordinating and assessing customer referrals.
* Ability to work independently, stay calm under pressure, and remain resilient.
* Access to a vehicle with business insurance (mileage paid).
About Disability Confident
We are a Disability Confident employer, offering an interview to any applicant with a disability who meets the minimum criteria. For more details, please visit our website.
Our Commitment to Diversity and Wellbeing
We promote an inclusive environment where colleagues can be themselves. Our diversity networks support us all to be our best. We are proud to be the 10th Best place in the UK for Wellbeing.
Employee Benefits
* 34 days leave (including bank holidays and a 'me day') with options to buy more.
* Paid time off for volunteering.
* Matching pension contributions (up to 7%) and life assurance of 3x salary.
* Health cash plan covering dental, optical, and therapies, saving up to £1140 annually.
* Career development and training opportunities.
* Additional benefits like supermarket discounts and travel expenses.
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