Overview
We\'ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand\'s future. Here your voice is brewed into everything we do. Here you\'ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We\'ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you\'ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You\'ll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include collaborations with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers.
Responsibilities
* Set priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store.
* Inspire and motivate the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience.
* Identify teachable moments to share best practices with the team.
* See challenges as opportunities for continuous improvement to drive operational excellence.
* Execute store operations during scheduled shifts, including organising opening and closing duties.
* Ensure all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
* Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
Salary and Benefits
* £31,021 per year - estimated
* 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
* Free drinks and food when you\'re on shift
* Store bonus program
* Bean stock options for all partners (own part of Starbucks)
* Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy
* A free bag of coffee each week and 30% partner discounts on food, beverages, and merchandise
* Discounts with local and national retailers through Perks at Work
* Life assurance
* Interest-free Home Sweet Loan to help pay your rental deposit
* Free 24/7 Employee Assistance Programme
* Recognition schemes and monetary awards for long service and WOWing customers
* Great long-term career opportunities in store and support center
Working Hours and Training
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme led by our in-store trainers and coaches. Training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. These programmes are designed to immerse you in the Starbucks culture and set you up for success.
Application Process and Inclusion
* What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding.
* Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity and expression.
* Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there\'s always room for one more.
Here you belong.
#J-18808-Ljbffr