Xeinadin - Top 20 Accountancy Firm - UK & Ireland
Role: Practice & Change Manager
Location: Manchester – North West Hub
Xeinadin:
We are Xeinadin, one of the fastest growing accountancy and business advisory practices, with offices across the UK and Ireland, 2,500+ employees and over 100,000 clients.
Since our formation in 2019, from the merger of over 100 long-established local independent accountancy practices, all built on strong, personal client relationships, Xeinadin has grown, organically and through acquisition, into a fully integrated provider of accountancy services and business advice.
As we continue to expand, we remain committed to helping our clients achieve business and personal success through our local relationships and nationwide presence.
About the Role:
This is an exciting opportunity to work closely with a Hub Managing Partner and play a key role in the day-to-day operational leadership of the Hub and its associated regional offices. As the central conduit between the regional offices and the hub, the role is pivotal in ensuring alignment of operational, compliance, and change initiatives and you will take ownership of projects that truly shape the way we operate, both regionally and firm-wide.
Key Responsibilities:
Change & Project Management
* Lead on the design, planning, and delivery of change initiatives within the hub.
* Partner with other Practice & Change Managers across the network to align and deliver nationwide projects consistently.
* Act as a change champion, engaging teams, communicating effectively, and building buy-in for transformation programmes.
* Identify risks or blockers to delivery, resolving issues proactively to keep projects on track.
* Drive continuous improvement by embedding best practices into processes, systems, and compliance activities.
Technology & Systems
* Collaborate with IT teams and external vendors to ensure the smooth rollout, adoption, and optimisation of practice management tools.
* Gather, prioritise, and channel system change requests through the central CCH project team.
* Support the Finance team with procurement processes, ensuring compliance and value for money.
Operational Leadership
* Work alongside hub leadership to ensure administrative and support functions are appropriately resourced.
* Monitor workflow and turnaround times across offices, balancing capacity to ensure efficiency and excellent client service.
* Oversee estates management for hub sites, coordinating with central functions where required.
* Partner with the Health & Safety lead to ensure compliance across all hub-related offices.
Compliance & Governance
* Take ownership of local Anti-Money Laundering (AML) procedures and ensure they are embedded effectively.
* Act as the key liaison with the central compliance team, providing assurance and guidance across the hub.
People & Development
* Support the rollout of learning and development initiatives linked to new systems, tools, and processes.
* Champion a culture of innovation and continuous improvement.
* Gather and act on feedback to measure the effectiveness of change programmes.
Events & Communications
* Work with Marketing to coordinate and deliver hub-wide client and team events.
* Act as a communicator across the hub, ensuring transparency, clarity, and engagement during periods of change.
Key Requirements:
* Proven experience in multi-site operational or practice management, ideally within professional services or accountancy.
* Strong project management skills with a track record of successful delivery.
* A confident change leader with the ability to engage, influence, and inspire teams.
* Excellent organisational, problem-solving, and communication skills.
* Integrity, discretion, and professional judgement in a matrix environment.
* Knowledge of compliance management and accountancy regulations (desirable).
Job Types: Full-time, Permanent
Benefits:
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* Life insurance
* Sick pay
Work Location: Hybrid remote in Manchester M2