PA to Regional MD/Office Manager - North Midlands
We are looking for a highly organised, proactive, and professional Personal Assistant/Office Manager to support our Regional Managing Director and leadership team at our North Midlands Regional Office.
This is a varied and fast-paced role where no two days are the same. You will be the central hub of the regional office ensuring the Managing Director’s time is effectively managed, key meetings run smoothly, and the office operates efficiently.
If you thrive on organisation, enjoy problem solving, and take pride in keeping things running seamlessly behind the scenes, this role offers a fantastic opportunity to make a real impact.
The role:
As Personal Assistant to the Managing Director, you will provide high-level administrative and organisational support, ensuring the MD’s time, priorities, and communications are managed efficiently.
Alongside this, you will take on the role of Office Manager, overseeing the day-to-day running of the office, coordinating facilities management, supporting the regional team, and ensuring operational processes run smoothly.
You will develop a strong understanding of the business and build relationships with colleagues across the organisation, becoming a trusted point of contact for both internal and external stakeholders.
Key responsibilities -
PA duties -
* Manage and prioritise the Managing Director’s diary, workload and meeting schedule
* Handle incoming calls for the MD, ensuring clear messages and effective follow-up
* Organise internal and external meetings, including regional site visits
* Coordinate Board meetings, including preparing board packs and documentation, attending meetings, taking minutes and distributing actions, organising venues and catering
* Coordinate follow-up information requests from the Group Managing Director
* Manage Data Subject Access Requests (DSAR) in line with GDPR
* Handle customer complaints escalated to the MD, working with Customer Services to gather information and prepare responses
* Support the implementation of Health & Safety policies in collaboration with the Group SHE Advisor
* Organise company social events when required
Office Manager duties -
* Line manage the Office Receptionist
* Oversee building and facilities management, including waste management and pest control
* Coordinate fire and safety compliance, including servicing of fire equipment and alarm testing
* Order IT equipment and prepare induction documentation for new starters
* Manage the regional fleet vehicles, including collections, returns, valeting, repairs and insurance claims
* Provide IT coordination, requesting equipment and managing replacements while maintaining accurate records for new starters and leavers
* Support budget management and monitor office expenditure
* About you -
* We are looking for someone who is organised, proactive, and comfortable managing multiple responsibilities in a busy environment.
You will have -
* Experience in a similar PA, Executive Assistant, or Office Manager role
* Excellent written and verbal communication skills
* Strong organisation and time management abilities
* Exceptional attention to detail and accuracy
* The ability to prioritise and multitask in a fast-paced environment
* Confidence working independently and using your own initiative
* Strong discretion and understanding of confidentiality
* Proficiency in Microsoft Office 365 (desirable)
Why join us?
This is a key position within the regional team where you will work closely with senior leadership and play a vital role in ensuring the office and management team operate efficiently.
You will be trusted with real responsibility, enjoy variety in your role, and have the opportunity to contribute to the continued success of the region.
If you are a highly organised professional who enjoys being at the centre of a busy, dynamic office, we would love to hear from you.
We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.
Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion.