Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting times, and it relies on the energy and dedication of our operations team. As a Retail Operations Assistant, you’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve.
This is a great opportunity whether you’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. While this is a temporary contract, there may be the potential for a permanent role later depending on opportunities in your local area.
About the role: you will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include:
* Picking and Packing: You will pick and pack online orders using handheld devices.
* Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
* Stock Management: You will manage the shelves to ensure they are well-stocked and everything is in the right place.
* Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
* Customer Interaction: While this is a behind-the-scenes role, you’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
What you’ll need to have
* Full training is provided for this role, but these are the essential skills or experience needed to succeed:
* Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
* Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
* Team Player: A collaborative, one-team mindset is key to helping each other meet store goals and have fun along the way.
* Physical Stamina: You’ll be on your feet, standing, walking and lifting.
* Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
* Customer Service Skills: A friendly attitude and willingness to help customers is a must, even though the main focus is in the stock room.
Desirable skills or experience (not essential, but welcomed):
* Experience in a retail or warehouse environment
* Experience using hand-held scanners or inventory systems
* Familiar with the products Boots sells so you can quickly identify them to pack online
Career development
There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or join our Support Office. Check out success stories of colleagues who have progressed with Boots.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
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