We are looking for Solutions Architect for our client's project based at Knutsford/Glasgow, UK– 3 days per week Onsite
Role Description:
You will be instrumental in driving the organisation’s FMI resilience maturity. This role focuses on working across business units with FMI relationship owners and Important Business Service (IBS) owners to identify and understand internal and external vulnerabilities. You will translate these insights into structured, actionable plans and oversee the delivery of work packages that strengthen operational resilience.
Role Summary:
This role is positioned at the intersection of business process design and operational resilience. While titled as a Solution Architect, the focus is on designing and optimising the end-to-end lifecycle of Business Service Response Plans (BSRPs)—from creation and review to invocation and exit—ensuring they are practical, accessible, and effective during both BAU and crisis scenarios.
Key Responsibilities:
* BSRP Process Ownership:
* Lead the design and simplification of the BSRP lifecycle, ensuring plans are easy to create, maintain, access, and execute during resilience events.
* Strategic Alignment:
* Understand and articulate the purpose of BSRPs and their contribution to the Group’s overall resilience posture. Ensure alignment with regulatory expectations and internal resilience frameworks.
* Process Design & Optimisation:
* Redesign the cyclical review process for BSRPs to reduce complexity and improve usability. Define how BSRPs are invoked, monitored, and exited during real-time events.
* Stakeholder Engagement:
* Collaborate with FMI relationship owners, IBS owners, and resilience leads across business units to embed BSRP processes into operational routines.
* Architecture Enablement:
* Support the implementation of a centralised architecture for BSRP documentation and access, enabling rapid response and recovery during incidents.
Required Skills & Experience:
* Strong background in business process design, ideally within financial services or operational resilience programmes.
* Familiarity with resilience frameworks and regulatory expectations related to critical business services.
* Ability to work across business and technical domains, translating resilience needs into practical process and tooling improvements.
* Excellent project management and reporting skills, with a track record of delivering simplification and process improvement initiatives.
* Comfortable engaging with senior stakeholders and cross-functional teams