We are currently advertising on behalf of an Automotive Multi-Site Dealership who are currently recruiting for a Service Advisor to assist in their busy Service
Department in the Southampton area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
* A Competitive Basic Salary of up to £28,500 dependent on experience
* A fantastic Bonus Structure of an OTE of £36,000
* Monday to Friday 08:00 – 17:45 (with 1 hours for lunch)
* Company Car
* A supportive Management Structure
* 30 Days holiday inclusive on bank holidays.
* Plus, your Birthday off work!
* Long Service holiday entitlement
* BEN Health & Wellbeing Services
* Life Assurance up to 3 times your annual salary
* Subsidised Manufacturer Car Purchase schemes for your family
* Discounted MOT and servicing
* Future Development Opportunities with a Large Group
Requirements:
* IT literate
* Customer focused.
* Ability to upsell.
* Excellent customer satisfaction skills
* Confident communication skills
* Ideally experience with CDK or Kerridge
* Organisation skills and being able to manage customer appointments.
* Full UK Driving Licence. – Preferably Clean
Duties:
* Attending to customers when dropping off and collecting their vehicles for service/repair.
* Taking accurate notes of the customer's requests and communicating them to the workshop team.
* Keeping customers updated during the day with the progress of their vehicle.
* Costing and gaining permission for any additional work found.
* Preparing and presenting the customer invoice and associated paperwork.
* Giving a full explanation to the customer of the work undertaken.
* Presenting service products such as service plans, extended warranties etc.
For your hard work, our client is offering a salary of up to £28,500 with OTE of circa £36,000.
To apply for this Service Advisor position, please forward your CV to Kinga Csipetics quoting the job reference number or call our office for a chat about this position.
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