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Parts advisor

North Kyme
Willis Global Ltd
Parts advisor
Posted: 4 May
Offer description

Our client, a long-established business with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are currently recruiting a Parts Advisor to join their team at their North Kyme branch based in Lincolnshire.

On Offer:

* Working Hours: 39 hours per week basic – Monday to Thursday 8am to 4:30pm & Friday 8am to 3:30pm (with a 30-minute unpaid lunch) Saturdays as per rota. (Overtime paid at time and a half on completion of 39 hours Monday to Friday)

* Overtime paid at time and a half on completion of 39 hours

* Immediate starts available

* Competitive salary – dependent on skills and experience.

* 32 days holiday (inc bank holidays)

* Other benefits include: Workplace pension, Life assurance (2 x salary), Country store staff discount, Company sick pay scheme, Flu jabs and employee referral scheme.

Duties and Responsibilities:

* Reporting directly to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day queries regarding machinery parts from customers and technicians.

* Your role will be to ensure delivery of excellent customer service at all times by dispatching and dealing with customer orders

* Helping with enquiries relating to the products and services supplied by the Company either face to face or over the telephone.

To be Considered:

* Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner

* Good knowledge of agricultural and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial

* Excellent people skills and enjoy working with the public

* Familiarity of working in a retail environment and showroom experience (desirable)

* Enjoy working in a busy atmosphere and can cope under pressure during busy periods

* General computer skills and familiarity with email and internet use

* Excellent numeracy and literacy skills

* Attention to detail and accuracy with numbers, handling of cash, and card payments

* A team player capable of working alone or with other team staff

* Able to use own initiative

* Smart & presentable appearance

* Motivated by sales and targets

For more details, please contact Willis Global – Experts in Recruiting

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