Customer Coordinator
Telent are looking for a Customer Coordinator as part of major growth within the infrastructure services team. This is a fantastic opportunity for a Customer Focused individual with strong administration skills to step into a role that supports delivery activity.
This Customer Coordinator role will see you work out of the Chorley office at least 1 day per week, with flexibility to work from home on the other days. You MUST be commutable to the Chorley office (PR7 3JP).
Join us and help keep the nations critical networks connected and protected 24/7.
This Customer Coordinator role is responsible for the day-to‑day support and Coordination of works, ensuring it is executed, reported on and completed efficiently, and in accordance with Street Works legalisations and Contract deliverables and processes.
Customer Coordinator - What you’ll do:
To prioritise and coordinate work orders, through liaison with subcontractors and Supplier Managers.
To ensure full compliance with local authority and statutory provisions for the administration of Street Works legislations.
To maintain accurate records and data of in‑progress and completed works.
To maintain and ensure compliancy with the relevant Health & Safety policy provisions.
To help support and ensure all agreed client and internal KPI’s are met or exceeded.
Customer Coordinator - Key requirements:
City & Guild NRSWA Coordination of Street Works or equivalent (preferred).
Must be adept in the use of basic “systems” (training will be provided).
Holder of a full UK driving license and access to a vehicle (preferred but not essential).
We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. 26 days holiday, plus public holidays, and the option to buy or sell days annually
~ Company pension scheme.
~ A range of family friendly policies
~ Occupational health support and wellbeing Portal
~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.